Agencies Need a Strong Plan for Freelancers. Here's How to Develop One

Investing in temporary workers can lead to permanent solutions

During his earlier days as a part-time employee, most of creative director Chris Felstead’s work ended up in the trash bin. This was long before opting for freelance work became a widespread reaction to the pandemic, and according to Felstead, freelancers didn’t play as prominent a role in work.

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