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Back in 2003, Ace Hardware had an inventory problem. The company had decided to replace a brand-name line of basic hardware goods—hinges and doorstops, among other items—with a private-label brand. The issue for Ace was how to make it as painless as possible for its 4,700 co-op retailers around the country to ship back and get credit for the phased-out hardware and at the same time dispose of it without taking a loss.
Enter Active International, a corporate trading company based in Pearl River, N.Y.
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