Consumer Engagement, But Not Yet Marriage

How many times have we been asked (or asked ourselves) to come up with a valuation of a minute of a prospect’s time and attention, AKA consumer engagement? Almost all advertising is bought and sold using some version of the metric (cost per person, mostly expressed as CPM) and yet no one seems to have nailed an equation that can reliably be used as a baseline.

It’s not that marketers haven’t tried. The most recent expression was reported in Media Daily News at the end of July.

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