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Twitter is testing a new approach to its reporting process with a small group of users in the U.S., with the aim of simply asking users what happened, rather than putting the responsibility on them to determine whether or not there was a violation and what type of violation occurred.
The social network said in a blog post that the method it is testing is called symptoms first, offering as an example that when a person suffers a broken leg, the doctor treating them does not ask if their leg is broken, but rather, where the pain is.
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