AdFreak

Zappos Turned True Customer Stories Into Charming Low-Budget Ads

Dramatizing its quest for perfect customer service

By Gabriel Beltrone

November 7, 2017

Zappos is leaning into its reputation for customer service with a new set of ads reenacting the absurd lengths to which it will go to satisfy people who buy its products.

Gabriel Beltrone
@GabrielBeltrone gabriel.beltrone@gmail.com Gabriel Beltrone is a frequent contributor to Adweek.
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