Q&A: Ex-Amazon Employee Chris Smalls on What’s Really Happening Inside Those Warehouses

‘It’s not the building that has the virus, it’s the people’

Chris Smalls, who is perhaps best known as the guy Amazon fired after organizing a walkout—or, worse, the employee Amazon general counsel David Zapolsky called “not smart or articulate” in a leaked memo—arguably already has a new career as the voice of Amazon’s warehouse workers.