Amazon's Patrick Gauthier Says Retailers Should Prepare for Voice Commerce

Consumers are finally warming to the idea of voice-enabled shopping

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While the history of voice recognition technology dates back to IBM in 1961, the modern era of voice didn’t start for another 50 years when IBM Watson won Jeopardy! and Apple debuted Siri. But even that marquee year, 2011, was almost a decade ago now.

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