Study: Buick, Chevy See Increase in Consumer Satisfaction

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While overall consumer automobile satisfaction dropped for a second straight year, two brands saw an increase: General Motor’s Buick and Chevrolet. The findings come from the American Customer Satisfaction Index (ACSI), which said declining customer satisfaction showed scores for automobiles and light vehicles falling 1.2 percent to 82 on a 100-point scale.

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Study: Buick, Chevy See Increase in Consumer Satisfaction

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