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NUMBERS D+
Billings, estimated revenue flat at $4 billion and $154 million, respectively. Wins included Chanel and Kraft Foods’ Balance Bar. Successfully defended the bulk of its Royal Caribbean Cruises business. Losses included planning for Charles Schwab.
MANAGEMENT C+
After a sizzling 1999, chairman and worldwide CEO Beth Gordon and North America president Mitch Burg spent much of 2000 absorbing the gains. That may help account for the lack of business that came its way last year, though the shop did participate in a lot of pitches.
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