Adweek: You have quite a last name.
Edward Schumacher-Matos: It’s a mouthful, I know. I was born in Colombia and I came to this country when I was young.
AW: Being an ombudsman puts you in the unique position of being paid to critique your employer.
ESM: First and foremost you’re the representative for the listeners and whatever complaints or worries they have.
AW: We would imagine you risk alienating some of your colleagues.
ESM: You hope you don’t.
WORK SMARTER - LEARN, GROW AND BE INSPIRED.
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