But that would be wrong

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How can a brand leverage its ad budget? By making false claims that will elicit widespread rebuttal. That’s the inference we draw, at any rate, from a new study by researchers at the University of Michigan and a couple other universities. As summarized on the U. of Michigan’s Web site, the study found that correcting a false claim tends to fix it in people’s minds as true. This tendency is especially pronounced among elderly consumers.

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