Consumer Safety—Physical, Mental, Emotional and Digital—Matters More Than Ever

From transactional to emotional interaction

crowd
It's important to respond quickly to macro cultural shifts. Getty Images

Where will we go from here? How do we even start to identify the most important trends for 2021?

The Business of Marketing

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Adweek opinion contributor Liz Gray is co-head of CAA Brand Consulting, the division of Creative Artists Agency.
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