chatbots

Facebook Is Testing Ad Placement on the Messenger Home Screen

Facebook users might soon see ads in another part of the coveted digital real estate—the Messenger app.

What Chatbots Are Teaching Us About the Future of Marketing

Chatbots are treated like the simpletons of the artificial intelligence world, overshadowed by movie-trailer-creating Watson and its ilk, or the suggestion engines of huge etailers.

50 Years After Star Trek’s Debut, George Takei Is Launching His Own Chatbot

In an early episode of Star Trek, Captain Kirk talks into a computer, asking for background information on another character. The scene by far outdates modern artificial intelligence assistants like Apple's Siri, Amazon's Alexa or Google's Assistant.

Kik Is Now Letting Users Interact With More Than One Chatbot in the Same Conversation

Kik has a new way for users to interact with multiple chatbots.

An Agency Created a Trump Chatbot on Facebook to Revisit His Many Controversial Comments

This week saw a first in the long, contentious and thoroughly exhausting campaign for the White House: an apology of sorts from GOP nominee Donald J. Trump. Some critics were quick to point out that Trump didn't say that he was sorry in last night's speech or name any specific incidents in which he feels like he may have gone a bit too far. He simply said, "Sometimes, in the heat of debate and speaking on a multitude of issues, you don't choose the right words or you say the wrong thing," adding, "I have done that, and I regret it, particularly where it may have caused personal pain." One ad agency—admittedly one with a long track record of working on Democratic campaigns—has made light of Trump's word woes by combining two of today's hottest marketing topics: messenger bots and the ever-shifting spectacle of the Trump campaign. "BFF Trump" is a Facebook Messenger bot that provides users with the best and/or worst of Donald Trump. It makes for an amusing way to pass a few minutes' time ... unless you happen to be a yuuuuge fan of The Donald.

The White House Is Now Using Facebook Messenger So You Can Chat With Obama

If you've ever thought of writing a letter to the president but were too lazy to swing by the post office, the process just got a whole lot easier. The White House has launched a chatbot for Facebook Messenger that lets any of the more than 1 billion users on the messaging app to send a note to President Barack Obama.

Kik Is Launching a Way for Users to Share Chatbot Invites With Their Friends

Kik is launching a way for users to share chatbots with friends by allowing them to "invite" other users to try out various games, news organizations and brands on the the messaging app.

5 Trends That Are Radically Reshaping Shopper Marketing

Malls are lumbering, claustrophobic dinosaurs, while anchor stores like Macy's and Kohl's are shuttering hundreds of locations. Fresh Direct and Peapod make it easier and quicker to stock a cupboard than wading through the jam-packed neighborhood Kroger, and Amazon and eBay and Overstock sell, well, everything. Who needs retail anymore?

Facebook Messenger Is Adding a Home Button to Help Users Keep Track of Conversations

Facebook is giving Messenger what everyone—and everything—needs: a home. At the WIRED Business Conference this morning in New York, the social network announced it's adding a Home button to the messaging app as an anchor for sending and receiving messages.

Infographic: Kik Reveals That Users Spend More Than an Hour a Day on the App

How much time do users spend in messaging apps? At least an hour a day on Kik alone, according to the messaging app.