How Hallmark Channel Made Christmas the Most Lucrative Time of the Year

Countdown to Christmas, a big risk when it launched 10 years ago, has become a windfall

A still from the Hallmark movie A Christmas Love Story
Countdown to Christmas has grown from four original movies in 2009 to a full round-the-clock marathon. Brian Douglas/Crown Media United States LLC
Headshot of Jason Lynch

A decade ago, as upstart Hallmark Channel struggled to make a name for itself in a cluttered cable landscape, the network decided on a bold move: turning its fledgling original Christmas movie output (the first of which aired in 2002, one year after the network launched) into a holiday event called Countdown to Christmas. Getting audiences to expect holiday-themed content whenever they turned on the network would give it “a competitive advantage,” reasoned Bill Abbott, president and CEO of Crown Media Family Networks—but success was far from guaranteed.

Still, the network thought, “even if our ratings slipped in some places because we went 24/7, it was still worth it because we are creating a destination and becoming synonymous with holiday,” said Abbott. “It was a risk at the time—and a big decision when we made it—but it turned out to be the right one.”

That’s a Santa-sized understatement.

As Countdown to Christmas celebrates its 10th anniversary this year, the franchise has grown from four original movies in 2009, spanning one month of programming, to a full round-the-clock marathon that kicked off Oct. 25 this year and boasts 24 new original movies (along with another 16 films on sister network Hallmark Movies & Mysteries as part of that network’s Miracles of Christmas event). The event’s ratings have more than doubled over the decade, propelling Hallmark to No. 1 among all cable networks in the fourth quarter among women 25-54 since 2016; last year, it was also on top among women 18-49. And ad revenue for the franchise has tripled over that same period, which ad sales chief Ed Georger attributes to ratings and CPM growth.

As more viewers abandon linear TV, Hallmark has become the rare network to maintain and grow audiences. Like sports, news and kids networks, “you have to create a destination and stay true to it, and that’s the best way we have found to build a franchise,” said Georger.

However, there were some early stumbles. Several of the early movies were “more dramatic in tone” and “didn’t match up with the celebration and branding we were creating,” said Abbott. Those were moved over to Hallmark Movies & Mysteries, which enabled his team to keep Countdown to Christmas as a “relentlessly positive celebration of the holiday season.”

As the network sharpened Countdown to Christmas’ tone, it also expanded the event’s footprint, shifting to 24/7 holiday programming in 2014, starting on Nov. 1 (in 2016, it moved the kickoff to the last weekend in October, where it has remained), and alerting cautious advertisers to the powerful franchise they quietly created.

“At the time, they were a small-tier to mid-tier network, yet in fourth quarter, they were rivaling broadcast ratings around their originals, so that was an eye-opening moment for me,” said David Campanelli, co-chief investment officer at Horizon Media. With linear viewing falling across the industry, “big ratings and brand-safe content is a great combination.”

Hallmark’s success, along with that of Freeform’s longtime Christmas franchise, prompted AMC and Lifetime to join the holiday marathon bandwagon in 2018. Lifetime is also going 24/7 this year and kicked off its own event the same day as Hallmark did.

Yet even as the holiday space gets crowded, “we have seen nothing but an increase in demand” among advertisers, said Georger. Among Hallmark’s big brand partnerships this year is an elaborate campaign with JCPenney around the Christmas at Dollywood original movie, which premieres Dec. 8. Campanelli said, “Hallmark is just synonymous with the holidays, so that makes them the first stop.”

And the company has plans to keep the franchise going strong well into its second decade. It will extend the holiday experience to its third linear network Hallmark Drama (which will be sold for the first time in next year’s upfront) and its ad-free subscription streaming service Hallmark Movies Now while also expanding “on a more local level in communities,” said Abbott. “Those four platforms will be essential to the overall Countdown to Christmas experience that viewers can have, depending on the mood that they’re in.”

JCPenney taps Hallmark’s star to boost its own holiday campaign

Actress Danica McKellar setting up Christmas decorations
JCPenney and Hallmark are teaming up for a partnership around the original movie Christmas at Dollywood, which premieres Dec. 8.
Courtesy of Hallmark

This story first appeared in the Dec. 2, 2019, issue of Adweek magazine. Click here to subscribe.

@jasonlynch Jason Lynch is TV Editor at Adweek, overseeing trends, technology, personalities and programming across broadcast, cable and streaming video.