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The data-obsessed advertising industry loves to study itself, but this year’s crop of papers provided conflicting narratives. A YouGov survey released in March surprised many by revealing that 61 percent of Americans actually like the advertising they see. But don’t break out the champagne yet, because six months later, a Morning Consult survey found that 75 percent of Americans grumble that those same ads are intrusive.
Where does that leave the average marketing executive? Maybe to follow a rule that stays true no matter what the surveys say: the work had better be honest, interesting and engaging, or nobody will pay attention.