Mike Herrick Opinion Contributor Mike Herrick is the svp of technology at Airship and is responsible for developing, operating, supporting and sustaining Airship’s products. He joined the company in 2010. Voice 4 Ways Fast-Casual Restaurants Can Build Their Brand While Complying With Social Distancing It means focusing on the health of customers and how fast-casual players can help in patrons’ real lives. CES What Marketers Can Learn From CES’ Voice Tech Hits and Misses Opinion: Smart home innovation needs to land in the right context. Voice How Voice Apps Can Help Brands Connect With Consumers When They’re Really Needed Loyalty challenges could arise, however. Voice With GDPR in the Background, Digital Protectionism Is on the Rise And it has been building for a while.