ADWEEK Agencies Advantage: As Reviews Give Way to Handshakes, Clients Will Decide The Fate of the Pitch

Agencies are arguing about the value of the pitch, but clients ultimately hold the keys to overhaul the agency selection process

A brewing industry debate hit a simmer in October as holding company CEOs fought openly about whether directly winning business from clients without pitching is doing proper due diligence.

The issue gained steam in September, after Publicis Groupe scooped up PepsiCo’s media account from Omnicom without a pitch. It’s not the first time Publicis has won a client in this manner: Also in September, the holdco reportedly won LVMH’s Asia-Pacific account the same way, ending WPP’s remit.

In October, Publicis CEO Arthur Sadoun told ADWEEK that clients “increasingly prefer a straightforward deep dive into talent and capabilities instead of getting into a lengthy, expensive, and heavy pitch process.”

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chris-cicchiello

Christopher Cicchiello

Christopher Cicchiello is ADWEEK's agencies reporter. Previously, he was on the breaking news assignment desk at NBC News in Washington D.C., where he earned an Emmy nomination for his 2024 election coverage. His byline has appeared in NBC News, TODAY, Quincy News, The Times Union, and The Daily Orange.