The airline industry has been forced to innovate at lightning speed amidst the pandemic. With newly enforced COVID-19 regulations, Delta Air Lines’ Digital team has had to reply quickly, educating not only worldwide employees but new and returning flyers. Read on to see how Akhil Anumolu, General Manager of Digital at Delta Air Lines, and team leveraged the crucial role digital has played and how they’re delivering personal travel journey experiences by empowering Delta employees with digital tools.
How did you get to where you are today? Any noteworthy learning moments along the way?
I started brand-side straight out of college in the then newly formed eCommerce division of a major anti-virus software company.