Ever since Facebook first applied the reply function to comments on pages, many admins were a little frustrated that the comments weren’t in chronological order. Now it appears Facebook has given page managers (and users) the chance to choose if they want to see comments to their posts in the order they were posted, or by a Reddit-style sorting with the most popular comments on top.
Social media expert Mari Smith noticed this and posted about it on her Facebook page.
This is what Facebook told Smith about this new feature, which is enabled starting today for all pages with the replies feature turend on:
Replies are shown below the comments, so it’s clear who’s responding to which comment. The most active conversations are shown at the top, and comments marked as spam are moved to the bottom. To view the most recent conversations at the top, click Top Comments and select Recent Activity from the dropdown.
Readers: What do you think about this new feature?