Facebook responded via email to advertisers who were victimized by a bug Tuesday night, which resulted in several of them receiving receipts that detailed other advertisers’ campaigns and spending.
TechCrunch reported on the bug Tuesday, saying that the social network claimed that the bug was fixed in about two hours, and no advertisers were billed for the ads of other advertisers.
TechCrunch also noted that advertisers who received the erroneous receipts were not able to click through the links in Ads Manager.
According to TechCrunch, affected advertisers received the following email from Facebook:
You may have received email receipts for advertising charges unrelated to your account. This was the result of a system issue that lasted a couple of hours yesterday. We want to assure you that you’ve only been charged for ads that ran on your own account and that this issue did not affect your ad delivery. As always, you can find more information about your recent charges by visiting your advertising account billing manager at http://www.facebook.com/ads/billing.php and clicking on the individual transactions listed.
We apologize for any confusion this may have caused.
Advertisers on Facebook: Were any of you affected by this bug?
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