Carriers Lose $100M a Year to Poor Phone Usability
According to FierceMobileContent, market research firm Strategy Analytics just reported that carriers are losing $100 million per year in revenues as a result of poor interface designs on cellphones.
This is a follow-up to their earlier report about how difficult it is to find mobile TV, games, and other media on handsets from different carriers.
In other words, if the statistics don’t scare ’em into making cellphones easier to use, maybe that dollar figure will.
Report: UI issues cost carriers $100M a year [FierceMobileContent]
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