Like nearly everything in the world of technology, virtual and augmented reality are on a crash course with artificial intelligence. Here are some things that may unfold over the next few years, and what it means for marketers as they implement tech into their customer service.
AI will not replace humans—yet
Despite amazing advances over the last few years, AI needs to get a lot better before it can stand in for humans, said Michael Ludden, director of product for IBM Watson Developer Labs and AR/VR Labs.
Consumers
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