In the aftermath of Hurricane Sandy, Airbnb hosts were able to provide over 1,400 free or discounted properties as emergency housing to survivors. Since then Airbnb has been working on building the infrastructure to make disaster relief a natural part of the Airbnb community.
With the new Disaster Reponse Tool, Airbnb has teamed up with IDEO and San Francisco Department of Emergency Management to organize local residents who want to offer shelter in place while letting existing hosts provide shelter free of charge. Airbnb will also waive its fee for these transactions and email hosts in an effort to connect guests and hosts.
The best part of Airbnb is the hosts and guests who share their spaces and their experiences with travelers from around the world. We have been amazed by the kindness and generosity of the people who are a part of our community. We hope this new tool will make it easier for all of us to help our neighbors in times of need.