Delta Feels a Road Warrior’s Pain in Charming Ad About the Most Grueling of Trips

Comfort where you'd least expect it

Traveling constantly for work can suck, and Delta wants you to know it understands.

A new ad from Wieden + Kennedy New York tackles that familiar trope, as a drone of a man trudges through relatable little first-world indignities—the electronic keycard to his hotel room not working, getting lost going for a run in foreign streets, ironing a tie he's still wearing (but wait … isn't that how everybody does it at home, too?).

The whole spot hangs on the pensive singsong 1970 recording "Love You" by pop group The Free Design (also, how Suzanne Vega's 1987 classic "Tom's Diner" might sound if it were a nursery rhyme). The track is hypnotizing, if maybe a little preachy or misleading, implying the sad sack should be better enjoying his surroundings, some of which are stunning.

He does make the most of his suffering … maybe? To some degree? Looking at the views? Talking to people? Eating different foods? But mostly his face says it's a lonely, alienating and exhausting trek.

The creatives also might peek through the curtain a little (sick of leaving loved ones behind to go on shoots?), but it doesn't really matter. The images are generic enough examples of business travel that the guy could just as easily be in plastics.

Eventually, he makes it to a safe haven … the plane.

"It's not home, but with every well-considered detail, it becomes one step closer," says the voiceover. True as that may be, it certainly puts a positive spin on the situation, given that yet another intercontinental flight might actually end up being the least comfortable part of the whole ordeal.

Client: Delta Air Lines
Project: "On the Road"

Agency: Wieden + Kennedy, New York
Executive Creative Directors: Susan Hoffman, David Kolbusz
Creative Directors: Sean McLaughlin, John Parker
Copywriters: Eric Helin, Jean Sharkey
Art Directors: Mathieu Zarbatany, Devin Sharkey
Head of Content Production: Nick Setounski
Broadcast Producers: Cheryl Warbrook, Helen Park
Brand Strategists: Meranne Behrends, Sam Matthews
Account Team: Liz Taylor, Meghan Mullen, Jasmina Almeda
Business Affairs: Sara Jagielski, Keri Rommel, Sonia Bisono, Rylee Millerd

Production Company: Epoch
Director: Martin de Thurah
Managing Director: Mindy Goldberg
Executive Producer: Melissa Culligan
Head of Production: Megan Murphree
Producer: Michaela Johnson
Production Supervisor: Terry Gallagher

Editorial Company: Rock Paper Scissors
Editor: Mikkel Nielsen
Executive Producer: Eve Kornblum
Post Producer: Jen Milano
Editorial Assistant: Misha Kozlov

Visual Effects Company: The Mill
Lead Flame: Nathan Kane
Colorist: Fergus McCall
Flame Artists: Krissy Nordella, Ben Kwok, Jamin Clutcher
Producer: Colin Moneymaker

Sound Studio: Sonic Union
Sound Mixers: Steve Rosen, Fernando Ascani
Producers: Melissa Tanzer, Justine Cortale