Audrey Wu

Audrey Wu Voice Network Badge Voice Network contributor, an ongoing writer for our guest opinion column.

Opinion Contributor
Audrey Wu is vp strategic partnerships at Haptik. Audrey has been named one of the Top 25 chatbot influencers in the world and is a walking Wikipedia of all things voice and messaging.

What We Can Expect From Voice Devices in 2020

We were wrong to assume that chatbots and voice bots would naturally slide into their role as autonomous shopping tools.

How Chatbots and Voice Assistants Will Be Affected by Data Privacy Laws

There are legal, business and ethical concerns.

How Brands Can Leverage Image Recognition Technology to Learn About Consumers

Some are already even doing so.

Brands That Aren’t Experimenting With Voice Devices Will Miss Out on Early Adopter Benefits

It's the future of marketing.

7 Questions to Help Determine if Your Brand Would Benefit From a Chatbot

It can help develop a deeper, more direct relationship with the consumer.