Tweet Your Irritation, Edge Might Give You Relief

As brands scramble to find ways to respond to consumer complaints on Twitter, Edge shave gel is inviting complaints.

Positioning its product as “the original anti-irritation agent,” Edge is inviting people to tweet about what’s irritating them using the hashtag #soirritating for the chance to get some relief. This is one element of a campaign that crosses platforms to tie the brand’s irritation relief to more than just men’s morning shaves.

Describing its efforts as, “designed to stamp out irritation, one tweet at a time,” Edge’s Irritation Solutions Team monitors the hashtag for annoyed tweeters and then offers prizes, gift cards or other items that might lend a little relief.

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