Whoops: Subway's 'Footlong' Doesn't Quite Measure Up

Hey, what’s an inch between friends?

If it contradicts the selling point behind your signature product, it can be a big deal. So when a curious Australian Subway customer discovered that his “footlong” sub sandwich was, in fact, only 11 inches long, he decided to vent his frustration in the most modern way: he took a picture of the offending item beside a ruler and posted it on the company’s Facebook page along with the simple request “subway plz respond.”

And

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