Starbucks CEO Howard Schultz revealed that his company had amassed nearly 12 million active monthly mobile users in the U.S. and Canada during the brand’s third-quarter earnings call on Thursday. While that might seem like chump change compared to Facebook’s 1.07 billion or Twitter’s 198 million monthly mobile users, Starbucks’ numbers are impressive for a retailer, especially given that many brands are reluctant to share data about their apps.
Starbucks’ mobile strategy leans on an app that meshes a loyalty program—dubbed My Starbucks Rewards—with payments.
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