PC World ran an informal test of how well question-and-answer sites handle a business question. The outcome is an interesting review on which Q&A site came up with the best answer.
The website’s Angela West created an appropriate business question for the test. “Does your business use time management software for keeping track of hours employees spend on projects? If you do, which package would you recommend? I’m looking for packages for small to medium-size businesses rather than an enterprise solution.”
The question was submitted to Quora, LinkedIn and Fluther.
According to West, the best answers came from LinkedIn, though there was some spamming within the answers. She received some well-thought out answers from people who had been using the software in question
Quora disqualified itself completely for not allowing the question to circulate in the pool of questions and answers. Quora’s policies and procedures do not allow survey questions. The question was too generalized, but the Q&A site offered an example of how to rewrite a question so it is not so generalized. If you submit to Quora, you need to make sure that if you have a very detailed question, it doesn’t address the user directly or ask for multiple responses.
Fluther answers were more laid back and smooth. Again, the answers were from people who had used the software in question but worked from home — not in big corporate offices.
The informal test at PC World appears to have worked with the recommendation of using LinkedIn for your business questions.