Portrait of Jennifer Steele

Jennifer Steele

Jennifer Steele is the co-founder and managing partner at Plan.Net Americas, a Serviceplan Group agency. Previously she worked in the digital world for decades, and she spent the last 13 years leading the Mercedes-Benz USA account at Razorfish.

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What to Do When You Lose Your Biggest (and Only) Agency Client


Advice from an agency leader who survived to tell the tale.