Updated: New TBWA\C\D President Faces Tough Challenge

Vonage, a big N.Y. office account, launches review

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That was a short honeymoon.

Robert Harwood-Matthews, who started this week as the new president of the New York office of TBWA\Chiat\Day, now must help defend one of the office's largest accounts: Vonage, with annual revenue estimated at $10 million.

At least he'll have company. Beyond the creative business at TBWA\C\D, Vonage also is reviewing its media business, now handled by PHD. Both shops are part of Omnicom Group and have worked on the brand since 2009.

Vonage, a significant player in the online phone service category, is planning separate but parallel pitches for its creative and media accounts.

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