Fixing The Exit Interview

Nobody likes filling out an exit interview survey. For one thing, if you’ve quit or have been laid off, the last thing you want to do is spend more time thinking about the company you’re leaving—you want to get on with your life. And for another thing, the line between whining/complaining and constructive criticism is hard to see when you’re in an emotional place. Finally, employees aren’t sure whether what they say in an exit interview will bounce back to hurt them someday or whether the company even cares what they think.