Portrait of Kyla Jones

Kyla Jones

Kyla Jones (she/her) is a co-founder of RAPP’s Global Diversity Strategy, spearheading a new operational client practice in the U.S market. For the next phase of her career, Kyla has set her sights on advocating for Disability Inclusion and Accessibility—developing CX solutions to support this hidden market.

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DEI Is Not a One-Person Job. It Should Be How Your Agency Works


From client services to copy editing, all parts of the business must adopt an inclusive mindset.