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Nets Making Greater Use of Online Video

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NEW YORK The broadcast networks are stepping up efforts to promote their 2008-09 fall-season shows with a particular emphasis on Internet video -- a move that signals how they are learning to exploit the medium and gain back some of the confidence they surrendered to the "anytime, anywhere" environment online.

While they are all using online video, ABC, CBS, NBC, the CW and Fox have chosen different approaches in their deployment of it to woo new viewers while retaining loyal ones.

Knowing that plenty of programming will find its way online anyway, the nets have begun to use it creatively for marketing purposes, in addition to simply offering some of their content for free. "It's indicative of how their thinking has matured," said James McQuivey, a principal analyst at Forrester Research.

ABC, for instance, has created online "Starter Kits," which are slick, packaged recaps of a show's entire season, told through the point of view of a certain character in eight minutes or less. In the starter kit for Dirty Sexy Money, the chauffeur for the Darling family speaks to the viewer as though he is sharing a secret as he recounts the various key plot points from the first season. The kits went up in early August on ABC.com and are also being distributed broadly through other digital outlets, such as Yahoo! and Google's YouTube.

"Video online has become a really important part of what we do -- and what consumers want. But it has also become an incredibly important part of our marketing program," said Michael Benson, evp of ABC Entertainment.

A month before the Sept. 1 season premiere of Gossip Girl, the CW created 10 "OMG Moments" (short for "oh my god moments") that consisted of clips between 30 seconds and two minutes long from the past season. Twice a week in the run-up to the show's premiere, the network gave viewers a chance to sample story lines (or get refreshed on them) and vote online to choose the best one.

"We felt that rather than give viewers a straightforward 'Here's five catch-ups in five minutes,' that this was more of that younger vernacular they are used to and would have more fun with," said Rick Haskins, evp of marketing and brand strategy at the CW.

NBC's sampling strategy is to show the first full episode of each show, typically one week prior to its on-air debut. This season, nine prime-time shows will get the same treatment. This includes five returning programs, such as 30 Rock and Chuck, and new shows like Kath and Kim and My Own Worst Enemy.

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