When High Tech Goes Haywire

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It’s a sign of how advanced our civilization is that ordinary people now own numerous things that fail to work from time to time. A report released last month by the Pew Research Center’s Internet & American Life Project indicates how commonplace malfunctions are in some technologies that have become staples of modern life.

Among people who have a home Internet connection, 44 percent said it failed to function at some point in the 12 months prior to the polling (fielded between October and December of last year).

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