Twitter Teaches Firms How to Tweet

NEW YORK Twitter is getting down to business. The microblogging platform recently unveiled its new Twitter 101 site. The venue teaches companies how they can use Twitter to engage customers and make money.

As the name implies, the site offers a basic introduction to the service, how it works, how it can be used to better connect with customers and even boost sales. It provides best practices and case studies of companies that are finding success with the social media.

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