If you’ve built up a strong barrier when call a company’s main number and can’t get through, thinking, “It’s not me, it’s them,” guess what? It’s really you.
According to a recent post on ERE, there are several reasons why gatekeepers are rejecting you. As for the good news, if you fall into one or more of the categories below, it’s never too late to tweak a few things so they can start accepting you.
1. You’re not prepared and haven’t done your homework. This is a big one; if you’re cold calling a company to get in the door and don’t know who you want to speak with, that raises a red flag. In another instance, maybe you’re not professional about it. Sure, you may be professional almost all of the time but if you’re not professional on the phone while job hunting, what’s the point? Saying, “Hey, what’s goin’ on today? I need to connect with an editor” will not leave a good impression.
2. You keep talking. When you get the answer you need, simply say, “Thank you.” According to the piece, if you don’t get the number you need but the receptionist isn’t exactly receptive, know when to call it a day. If a receptionist can’t provide you with the format of an e-mail address, stop pressing. Your best plan of action? Be nice and perceptive.
3. You don’t understand her phone language. As pointed out in the post, if someone’s receptive on the other end of the phone, he or she will quickly pick up your own tone and attitude. In turn, you need to do the same on your end of the phone. Adjust yourself accordingly and most importantly, pay attention.