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From an A-list celebrity tagging his new designer duds on Instagram to your next-door neighbor raving about her favorite new meal-delivery service on Facebook, most everyone uses social media to talk about brands. But how different generations of people create, consume and share this type of user-generated content varies widely. To help marketers better understand the divide, earned content platform Olapic conducted a survey to find out how consumers of different ages—especially millennials and baby boomers—view UGC.
While their responses varied, one thing was widely agreed upon: "76 percent of consumers believe the content that average people share is more honest than advertising from brands," said Olapic co-founder Pau Sabria.
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