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Joshua Hammond
United's Guitar Debacle Yields Brand Lessons

NEW YORK Social media can be a great equalizer. Periodically we see a new consumer-generated media (CGM) item that breaks barriers and demands a deeper dive. This month, we saw…

July 16 2009

United's Guitar Debacle Yields Brand Lessons

Social media can be a great equalizer. Periodically we see a new consumer-generated media (CGM) item that breaks barriers and demands a deeper dive. This month, we saw a true…

July 16 2009

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