PIO shows emotion, tells the truth…

By Cory Bergman 

… and she’s out of a job. We need more public information officers like Metrolink’s Denise Tyrrell, who took a stand after this weekend’s accident.

Adds Olsen in comments: “She told the public the Metrolink engineer was to blame. That is not the truth. We will know the truth in one year when the NTSB investigation is complete. She just ASSUMED the truth. As a PIO, she did not ‘take a stand.’ She prematurely gave out unverified information in a crisis situation — that would be a big FAIL as a PIO.”

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