A few of you have called the tip line to let us know you’re having trouble with a couple things. Our tech team is on it, but in the meantime, here’s what’s going on.
Question: “how come sometimes your comments link includes the number of comments, and sometimes it just says ‘(view comments)’? much prefer the number, so i can see if stuff has been added since my last visit.”
Answer: There’s no definitive answer to this question, but I do have some quick thoughts.
— If you use Firefox, you should always see the number of comments versus “(view comments)”. If you don’t, click refresh and that should take care of it.
— Internet Explorer and Safari tend to display “(view comments)” only.
Question: “sometimes when I try to send an anonymous tip, it says i entered the code wrong. wtf?”
Answer: First off, we added the code thing because we were getting spammed up the whazoo, and that was annoying. Literally, thousands of e-mails pimping all sorts of unsavory wares were coming in. Yet again, there a few solutions to the code problem.
— We promise not to identify you in a story. I know it’s scary to e-mail us, but if you have something to share, e-mail us if the tips box isn’t working. agencyspy at mediabistro dot com.
— Set up a fake e-mail account on gmail. It takes a few seconds.
— Call the anon tips line at 212-547-7935.
— Try the anon tips box in a different browser. Again, FireFox seems to be best optimized for us.
— If you are viewing stories by clicking on categories (you’ll know if you’re doing this because the URL will read like this (ie for Op Eds) mediabistro.com/agencyspy/opeds/. This view returns “(view comments)” rather than the number of comments.