Everything in Moderation

By Matt Van Hoven 

One of you emailed us yesterday to share a more-than-valid complaint about what happens when a story is published about an individual in regard to comments. I’d like to take a second to address the matter and tell you what we intend to do about this ongoing problem. This will only take a second.

The Problem
We constantly battle with the comments issue. Remarks on this blog are half of our reputation (which means companies don’t like us!) &#151 which raises issues when we try to get exclusives or break news. Our goal is to have as much of the new news we can grab &#151 so keep in mind that thanks to shitty comments, you probably lose some juicy stuff. Which means we all lose. The problem is that it’s a rare occasion in which an individual wants to see his or her name in print here. Why? Because no matter how notable the person may be, he or she will probably get flamed. And that sucks.

The reality is no one is liked by everyone, but it’s usually only haters that share their feelings.

As a reminder, below is Mediabistro’s commenting policy. If you still don’t get it, think of it this way: don’t write anything you wouldn’t say if your mom was looking over your shoulder.

Tell Us When There’s An Issue
Since we don’t sit around all day and troll two-year-old stories for negative remarks, it’s up to you to tell us when something needs to come down. It’s hard enough keeping up with the 15 stories we post per day, let alone the older ones. In most cases we’ll pull a comment that specifically alleges someone did something. Just ask (agencyspy at mediabistro dot com). Be sure to add a link to the story, tell us which comments are problematic, and send it from a real email address.

The Solution
The thing is there really isn’t one. Kiran and I will be moderating more heavily going forward &#151 a practice we’ve employed at times to varying degrees of success.

The Policy
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(Revised February 23, 2009)