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Dish Network Corp. said Thursday it agreed to pay nearly $6 million to settle charges that it improperly marketed, promoted and sold its products and services.
Although the satellite TV provider isn’t admitting any wrongdoing in settling with attorneys generals in 46 states, it agreed to pay restitution to affected customers and make fuller disclosures in advertising and written contracts.
State officials say Dish failed to disclose all the terms of service to customers, including rebates, credits and free offers. The states say that Dish refused to take responsibility when customers were misled by service resellers and equipment installers.
State officials also accused Dish of charging customers’ credit cards and withdrawing money from bank accounts without giving adequate notice and getting proper authorization. They also said Dish didn’t tell customers that equipment sold or leased were used or refurbished. More…