TWC Loses Video and Voice Subscribers, but Gets Broadband Boost

Profits fail to meet expectations

Time Warner Cable fell short of Wall Street’s expectations yesterday, with customers dropping their residential phone and TV subscriptions in the third quarter, but still managed to get a boost from broadband.

Analysts had expected TWC to add 20,000 phone customers and 113,000 video customers. Instead, the cable company reported that 8,000 customers got rid of their phone service—the first time that the company has lost residential phone customers—while another 128,000 customers cut their video subscriptions.

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