How 15 Federal Executive Departments Use Facebook
U.S. government pages on Facebook mostly follow accepted practices for customer satisfaction.
U.S. federal government pages on Facebook mostly follow accepted practices for customer satisfaction.
So concludes ForeSee, a firm possibly better known for its compilation of the American Customer Satisfaction Index.
The government version of this quarterly index came out today, analyzing the following federal departments:
- Department of Agriculture
- Department of Commerce
- Department of Defense
- Department of Education
- Department of Energy
- Department of Health and Human Services
- Department of Homeland Security
- Department of Housing and Urban Development
- Department of Justice
- Department of Labor
- Department of State
- Department of the Interior
- Department of the Treasury
- Department of Transportation
- Department of Veterans Affairs
And here are ForeSee’s findings for Facebook:
- All 15 departments have a Facebook presence.
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