Bank Of America Demonstrates How Not To Conduct Customer Service On Twitter
In an embarrassing episode picked up by Gizmodo, Bank of America’s customer service Twitter account @BofA_Help made a downright fool of itself – demonstrating exactly how not to conduct customer relations on Twitter.
What Gizmodo calls a “hilariously epic mistake” on Bank of America’s part started off with this tweet from @darthmarkh:
Just got chased away by #NYPD 4 'obstructing sidewalk' while #chalkupy-ing with @CyMadD0x outside @bankofamerica HQ pic.twitter.com/fXyI2JUQVv
— darthmarkh (@darthmarkh) July 6, 2013
The tweet referenced the @bankofamerica
WORK SMARTER - LEARN, GROW AND BE INSPIRED.
Spring Special
Save 30% Off an ADWEEK Subscription Today!
Already a member? Sign in