Does Facebook Privacy Even Matter?

With the ongoing debate about Facebook privacy both within the company and in the media, perhaps it's important that we ask a fundamental question: does Facebook privacy even matter? During a dinner the other night, someone asked me this exact question. The point of the person was that if we're honest, there really isn't that much stuff you share on Facebook that puts you at risk. Do you really like morning sex? So does 125,000 other people. Do those individuals care if their boss knows about their interest in morning sex? Who knows! Perhaps 30 years ago your boss would have found a public statement about the matter to be revolting, but at this point hasn't the shock value of such things become diminished? While the media realizes that people are concerned about their safety (it's toward the bottom of Maslow's hierarchy of needs), getting a click on an article has nothing to do with the fact that most users still don't change their privacy settings (although at least tens of thousands have opted out of Facebook's new "Instant Personalization"). So let's examine the issue further. Facebook & Mark Zuckerberg's Position Mark Zuckerberg believes in a concept called "radical transparency". It's a concept that was examined in depth in David Kirkpatrick's new book, "The Facebook Effect". As Kirkpatrick describes, radical transparency is essentially "a radical social premise—that an inevitable enveloping transparency will overtake modern life." In other words the world is becoming more transparent and Facebook will lean toward having their users being more transparent as this shift takes place. The greater issue facing Facebook right now is whether or not this increased transparency can be forced upon people. "Instant Personalization" and the new "Connections" feature, which associate previously private interests and put them in a public forum, have forced users to be more transparent. Not surprisingly, users and especially the media, have lashed out against the company. But what do users really want when all is said and done with the latest Facebook privacy fiasco? What Users Want If you were to ask me what users fundamentally want when it comes to privacy, I'd tell you they want the following: To not have drunken (or generally damaging) photos or videos of themselves show up to friends and especially co-workers, The ability to control whether or not their content shows up in search engines (and other directories), The ability to protect personally identifiable information (email address, phone number, etc) to avoid identity theft, and The ability to control who their information is shared with Controlling Who Shares What Facebook provides controls for most of these features except for the last component to a certain extent. In the new "Instant Personalization" program, Facebook has chosen which partners can access certain information about you, the moment you visit that partner's website. In other words, Facebook has made a decision on behalf of users, who they can trust. They've stripped the users of a control they previously had. Despite most of these partners being trustworthy companies, users (and privacy advocates) have fought back, saying that Facebook users should be the one to make the decision, not Facebook. While users can "opt out" of the program, the users are essentially forced into the program. Regardless of what's right when it comes to this individual program (which many users are rapidly opting out from), users also want to control what their friends can share. While there is a tool for controlling what personal information your friends can share about you (found here), there's no way to prevent your friend from uploading a damaging photo of you. While Facebook could choose to prevent users from tagging you in photos without your permission, that doesn't appear to be something Facebook will cave on anytime soon, most likely due to its viral nature (it gets more people to engage with the site). So some things are simply out of Facebook's control. Choosing How To Behave In this increasingly transparent world, the only way to truly protect yourself from damaging photos, videos, or otherwise, is to choose to behave a certain way. Don't want drunk photos of yourself? Don't get drunk (at least not around people with cameras). Don't want to get caught playing hooky from work or school? Don't play hooky! The true fact of the matter, despite the questions of how privacy settings should function, is that we are increasingly responsible for our behavior because the "public domain" has expanded dramatically. Facebook has been an enabler of this process, however they aren't the only ones responsible for it. If you believe that users shouldn't post photos of themselves at a party, don't hire them! If you don't mind, then align yourself with people that hold the same values. While Facebook does not have a right to force users to share information with partners, as far as I'm concerned, a more important conversations surrounds what you putting at risk by posting specific information on Facebook? Important Data Let's be honest. Do you really care if Facebook shares your gender, age, or location with a partner? Probably not. Do you think they should be able to choose who gets access to that information? I would hope not. However step back for a minute and think about the bigger issue here: putting critical data about yourself (your social security number, home address, phone number, etc) online, increases your risk of something bad happening. By avoiding placing this information all together, you are truly protecting yourself. It won't matter what Facebook does with their privacy settings, if you control your offline behavior, you can control your online behavior and safety as well. What are your thoughts? Does Facebook's privacy policy have a significant bearing on your decision to use the service? Do you think people should be more responsible for their behavior (and information which gets put online) or should users have absolutely total control over their info (something which is technically impossible for the most part)?

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Does Facebook Privacy Even Matter?

Nick O'Neill

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Nick O'Neill