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Long waits, short staffs and inflated prices were all issues cited by consumers in restaurant reviews on Yelp, the business directory and crowdsourced review forum revealed in its 2022 State of the Restaurant Industry report, which was released Thursday.
Yelp said in the introduction to its report, “The restaurant industry is going through a period of unprecedented change, accelerated by the pandemic and this year punctuated by record inflation. From shifts in operating models, to worker shortages and supply chain issues, the industry has faced challenging business conditions on its road to recovery.
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