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Social Marketing Artificial Intelligence Augmented Reality Chat & Messaging Influencers & Creators Metaverse Social Media Week Social Pro Daily Young Influentials

Social Commerce

Twitter, Publicis Media: Brand Conversations on Social Are ‘the New Review’

The companies teamed up on survey #LetsTalkShop

81% of brand conversations involved brands or people that shoppers did not know personallyTwitter/Publicis Media
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By David Cohen

July 15, 2022

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Does talk sell? Twitter and Publicis Media sought the answer to that question with #LetsTalkShop, a survey of 9,600 consumers on six social platforms across India, Mexico, the U.K. and the U.S., aimed at learning how brand conversations on those platform impact their decision making and, eventually, sales.

The two companies said in the introduction to the report, “Shopping has always been a social experience. From hitting the mall with friends as a teen to asking officemates for recommendations, we all seek validation of our choices.

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David Cohen

  • @9Number9
  • david.cohen@adweek.com

David Cohen is editor of Adweek's Social Pro Daily.

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