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TikTok users with business accounts can create keyword-triggered auto-reply messages for their accounts. For instance, if a business regularly receives direct messages asking about its hours of operation, the business could create a keyword auto-reply message with this information that is automatically sent each time it receives a message containing the word “hours.”
Our guide will show you how to create a keyword auto-reply message in the TikTok mobile application.
Note: These screenshots were captured in the TikTok app on iOS.